Brett W. Gould
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the difference between Fixing vs. finding and why it matters.

1/3/2019

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Picture
Fixing a problem.

Finding a solution.

The intentionality of our approach will impact our results.


It might sound like this in a team meeting...

"I found a problem that we need to fix."


vs.

"I came across a challenge today that I know our team can solve together."

Again...


The intentionality of our approach will impacts our results.


​Bonus Material:

Fixing means something is broken. Tell a group of people something is broken, and the approach shifts to blaming. "It wasn't my fault." "It's not my job." 

​Solving brings people together. Tell a group of people they get to solve something together, and they feel valued as individuals who want to see their team win. "I've got your back." "How can I help?"

​Final Thoughts...

1. A culture of fixing and blaming isn't something people want to be part of.
2. A culture of solving and growing is contagious and builds momentum.
3. Be option #2.
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Photos used under Creative Commons from nan palmero, Nicholas_T, Alan O'Rourke, StevanBaird, Tom Hannigan, Visual Content
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